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Skype announces it will close in May

Skype, the video calling service that had hundreds of millions of users, is closing in May, its owner Microsoft has said.

It was once one of the world’s most popular websites and allowed people to make voice calls via their computers to friends and family all over the globe for free.

Skype was not the first or only company offering this service but by allowing the public to make computer-to-computer calls free, it helped popularise the concept.

In an announcement on X, Skype said users can sign in to Microsoft Teams with their account to stay connected with all their chats and contacts.

Microsoft made no immediate comment when contacted by BBC News.

First released in 2003, Skype was bought by the tech giant in 2011 for $8.5bn (£6.1bn) – its biggest-ever acquisition at the time.

As Microsoft once outlined, Skype became integrated with the company’s other products such as Xbox and Windows devices.

In December 2010, tech industry commentator Om Malik called it one of the “key applications of the modern web”, when the website suffered a two-day global outage.

So what happened?

When Microsoft bought Skype, the company was buying into an app that had been downloaded one billion times and had hundreds of millions of users.

“Together we will create the future of real-time communications,” Microsoft chief Steve Ballmer said at the time.

But as WhatsApp and Facebook Messenger grew in popularity, Skype was waning.

In 2017, Microsoft redesigned Skype, with some features looking very much like rival Snapchat. Users were not happy.

At the time, Rachel Kaser, a reporter at The Next Web, said: “People are annoyed by this update to the Skype app because it’s fixing something that was never broken to begin with.”

In June 2021, speculation persisted that it was the beginning of the end for Skype.

When Microsoft announced Windows 11, its new operating system, it stated that Microsoft Teams would be integrated by default, while Skype, for the first time in years, was not.

Teams had seen a boost in popularity during the Covid pandemic as people moved their work and personal meetings online.

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